Frequently Asked Questions

Common questions from church administrators and trustees about our cleaning services.

Do you serve churches in Farmington specifically, or just the surrounding area?

We serve churches and faith facilities in Farmington, MN and within 25 miles — including Lakeville, Rosemount, Apple Valley, Empire Township, Castle Rock, Northfield, Elko New Market, and Hastings. Farmington is our primary service city.

How long does it take to get a written quote?

We respond to all quote requests the next business day. After an initial conversation about your facility, we produce the written scope-of-work document within one to two business days.

Do you require a long-term contract?

We work on service agreements, typically reviewed annually. We do not require multi-year commitments. The terms and renewal timing are written into your scope document so there are no surprises.

Can you work around Sunday morning service times?

Yes. Most of our faith-facility cleaning happens Saturday evening or early Sunday morning before services begin, or after services conclude. Your facilities contact sets the preferred cleaning window and we schedule to it.

What products do you use in the nursery?

We use EPA-registered disinfectants appropriate for child-occupancy spaces. If your board or safety team has specific product requirements — fragrance-free, particular active ingredients — we accommodate those within the scope document. Product safety data sheets are available on request.

Do you provide a certificate of insurance?

Yes. A certificate of insurance is included with every written quote. If your board requires specific additional insured endorsements, let us know at the quote stage.

Can we add spaces as our needs change?

Yes. Changes to the scope are handled by written amendment, not by verbal agreement. If you add a new building, expand the nursery, or need event cleaning added to the base scope, we document the change and adjust the price accordingly.

What is your response time if there is a service issue?

Service concerns are handled by phone or email during business hours, Mon–Fri 8:30am–5:00pm. We respond the same business day for concerns reported before 3pm.

Have a question not covered here?

(866) 958-8773

Or email us at ops@thequotemasters.com